Terms of Service — Ludo Housie Club

Last updated: 28 September 2026

These Terms govern your use of the Ludo Housie Club app and website (the "Service"), operated by Metawin Edutech Pvt Ltd ("we", "us", "our"). By creating an account, playing as a guest, or otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Who may use the Service

You must be 18 years or older to use the Service.
You must be legally permitted to use the Service where you live. Some states and countries restrict online games; it is your responsibility to check before you play.
You may not use the Service if we have previously closed your account for breaking these Terms.

2. Your account

You can sign in with your phone number, Telegram, or Google. You may also start playing as a guest, which creates a temporary account limited to games against the computer.
Keep your account secure. You are responsible for activity that happens under it.
One person, one account. Creating extra accounts to gain an advantage is not allowed.
Give us accurate information, and keep your contact details up to date so we can reach you.
If you sign in after playing as a guest, the games you played as a guest are added to your account.

3. Playing is free, and virtual items have no cash value

The Service is a casual social game played for entertainment. It is not a betting, gambling or real-money gaming service. We do not offer cash prizes, and nothing you hold in the game can be turned back into money.

Play chips are an in-game balance. You earn them free by playing, by inviting friends, and by taking part in community activities. No purchase is ever required — everything in the game can be reached without spending anything.
As a convenience, you may buy a bundle of the same play chips instead of earning them. Buying chips does not improve your chances of winning: dice rolls and number calls are generated on our servers, and no advantage in a game can be purchased.
Some tables deduct a fixed number of play chips to take a seat, and the chips staked at that table go to the winner as chips. This happens entirely inside the game.
Club Points are a loyalty balance earned by taking part. They cannot be bought, sold or transferred between players.
Play chips and Club Points are not money. They have no cash value, cannot be exchanged for or redeemed against money, cannot be withdrawn or cashed out, and cannot be transferred outside the game — whether they were earned or bought.
A purchase of chips is a purchase of a virtual item for use in the game only. It is final and non-refundable except where the law, or the platform you bought through, requires otherwise.
We may change, expire or reset virtual balances where needed to run the game fairly, to fix errors, or to deal with abuse.

Rewards and vouchers are covered by our Responsible Play & Voucher Policy, which forms part of these Terms.

4. Fair play

To keep games fair, you agree not to:

use bots, scripts, automation, modified clients or any tool that gives an unfair advantage;
exploit bugs rather than reporting them, or interfere with the game servers;
collude with other players, or use multiple accounts in the same game;
buy, sell or trade accounts, chips or points outside the Service;
harass, threaten, impersonate or abuse other players, including in chat and voice chat;
upload or share anything unlawful, obscene, hateful or infringing;
scrape, copy or reverse engineer the Service, or attempt to break its security.

Dice rolls and number calls are generated on our servers using a cryptographically secure random number generator. Your device never decides the outcome.

5. Clubs and community

Clubs are run by their own organisers. If you create or run a club, you are responsible for how you run it and for the conduct you allow in it. We may close a club that breaks these Terms.

6. Content you provide

You keep ownership of what you submit — your display name, avatar choice, chat messages and any feedback. You give us a licence to host, display and transmit that content as needed to run the Service. Do not submit anything you do not have the right to share.

7. Availability and changes

We may add, change, suspend or withdraw parts of the Service, including games, modes, clubs, rewards and virtual balances.
The Service may be unavailable at times for maintenance, updates or reasons outside our control.
A game interrupted by a disconnection, a crash or a server restart may be forfeited, resumed or cancelled, and the outcome decided by our servers is final.

8. Suspension and closing accounts

We may suspend or close an account, remove virtual balances obtained through abuse, or restrict access, if we reasonably believe these Terms have been broken or the Service is being misused. You may stop using the Service and ask us to delete your account at any time — see the Privacy Policy.

9. Third-party services

Signing in and playing may involve third parties such as Google, Telegram, our SMS provider, our hosting and network providers and, where offered, a payment platform. Their own terms and privacy policies apply to the parts they provide.

10. Disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we do not guarantee that it will be uninterrupted, error-free, or that any particular game, mode, reward or voucher will always be available.

11. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of virtual balances, opportunity or data. Nothing in these Terms limits liability that cannot be limited by law. Because the Service is free to play and virtual items carry no cash value, any liability we do have is limited to the amount, if any, you paid us in the three months before the event giving rise to the claim.

12. Indemnity

You agree to cover us against claims arising from your misuse of the Service or your breach of these Terms, to the extent permitted by law.

13. Governing law

These Terms are governed by the laws of India. The courts at Kolkata, West Bengal have exclusive jurisdiction over any dispute, subject to any right you have under consumer law to bring a claim where you live.

14. Changes to these Terms

We may update these Terms. Material changes will be posted here with a new "Last updated" date, and continuing to use the Service after that means you accept them.